Return Policy – For Online Orders Only

If you need to return an item due to spoilage or damage during shipment, please contact our Customer Service Department as soon as possible. We will be glad to replace or exchange the item, or refund your money.

For any other reason, please return the item or items to the address shown below. Return the item or items within 7 days of delivery. We will remit the full purchase price of the items you return excluding shipping charges.

Please return the merchandise to the following address:

Sonoma Cattle 1129 Industrial Ave., Suite 105 Petaluma, CA 94952

Return Policy - For Solicitation Customers Only

If you are a customer through solicitation (someone came to your home and sold you meat or fish products), please call our customer service center and speak with a representative about the products you purchased.

Product Substitution – For Online Orders Only

We make every effort to guarantee total satisfaction. On the very rare occasion that a product is out of stock, we will replace the item with a similar item of equal or greater value.